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Documentation Deliverables
We create detailed written records of plans, reports, strategies, assessments, and other vital information to ensure clarity, consistency, and reference for future activities.
Energy efficiency plans
Comprehensive plans to improve energy efficiency across the organization.
Comprehensive plans to improve energy efficiency address various aspects of the organization, from building systems to operational practices. Implementing these plans and working together towards the common goal of reducing energy use and costs is crucial.
- Reduces energy costs
- Enhances sustainability and environmental responsibility.
Deliverable # 53
Focus: Energy Efficiency
Energy Efficiency:
This involves comprehensive plans to improve energy efficiency across various aspects of the organization. Implementing these plans reduces energy costs, enhances sustainability, and promotes environmental responsibility.
Service:
Sustainable ICT Management
GDC assessment report
A comprehensive report evaluating the current performance and sustainability of your data centre.
The GDC assessment report provides a comprehensive analysis of the current state of your data centre, including energy consumption, infrastructure architecture, and sustainability metrics, with actionable recommendations for green infrastructure transformation.
- Identifies sustainability and efficiency gaps
- Provides actionable insights for green transformation
- Establishes a baseline for data centre modernisation and training needs.
Deliverable # 57
Focus: Security, Regulatory & Performance Compliance
Security, Regulatory & Performance Compliance:
This involves aligning data centre operations with EU regulations such as NIS2, DORA, and CRA, while continuously monitoring sustainability KPIs. The process includes audits, performance tracking, and compliance readiness assessments to ensure legal conformity and environmental accountability.
Service:
Green Data Centres Management
Greenfield/Brownfield strategy documents
A structured plan for building new or transforming existing data centres using sustainable strategies aligned with industry standards.
The greenfield and brownfield strategy documents outline structured plans for developing new data centres or modernising existing facilities, incorporating cost-benefit analysis, environmental impact, and long-term business alignment.
- Supports informed investment decisions
- Aligns infrastructure plans with sustainability goals
- Facilitates strategic planning for future growth.
Deliverable # 58
Focus: Green Data Centre Design
Green Data Centre Design:
This involves the planning, architecture, and development of eco-efficient greenfield and brownfield data centres. The process includes site selection, infrastructure modelling, and the integration of sustainable design principles to meet performance, environmental, and compliance objectives.
Service:
Green Data Centres Management
CNI optimisation plan
A roadmap for strengthening Critical Network Infrastructure (CNI) through sustainable and resilient practices.
The CNI optimisation plan defines a roadmap to enhance Critical Network Infrastructure (CNI) resilience, integrating sustainability measures, disaster risk reduction, and regulatory compliance.
- Improves infrastructure resilience
- Ensures alignment with regulatory standards
- Integrates sustainability into critical systems.
Deliverable # 59
Focus: AI & Resilient Infrastructure
AI & Resilient Infrastructure:
This involves designing infrastructure that supports artificial intelligence (AI) workloads and ensures resilience against natural disasters. The approach includes developing AI-ready architectures, disaster recovery capabilities, and redundancy mechanisms to maintain operational continuity in line with data centre resilience standards.
Service:
Green Data Centres Management
Leadership & culture diagnostic report
Assessment of leadership, culture, and readiness for ICT-driven change with actionable insights.
The leadership & culture diagnostic report provides a structured analysis of leadership dynamics, cultural traits, and change readiness to inform ICT-driven strategies.
- Clarifies cultural strengths and gaps
- Informs targeted leadership actions
- Enhances alignment and readiness for ICT-driven transformation.
Deliverable # 71
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Stakeholder empathy maps
Stakeholder visuals and narratives to guide inclusive, human-centred engagement strategies.
The stakeholder empathy maps capture key stakeholder emotions, needs, and motivations to shape inclusive, human-centred engagement strategies.
- Enhances empathy and understanding
- Aligns messaging with stakeholder concerns
- Supports inclusive and targeted change communication.
Deliverable # 72
Focus: Stakeholder Engagement
Stakeholder Engagement:
This involves plans and initiatives to engage and communicate with stakeholders throughout the transformation process effectively. The method includes stakeholder analysis, communication plans, and feedback mechanisms to enhance buy-in and support.
Service:
Human-Centred Change Leadership Services
Trust baseline & change readiness summary
Trust, alignment, and inclusion benchmark to inform leadership and communication focus.
The trust baseline & change readiness summary benchmarks trust, inclusion, and alignment to inform leadership priorities and guide transformation readiness.
- Clarifies organisational sentiment
- Identifies trust gaps
- Aligns leadership actions with readiness indicators.
Deliverable # 73
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Sustainable ERP Strategy & Governance Brief
ERP governance brief aligning strategy with ESG and compliance goals.
The Sustainable ERP Strategy & Governance Brief outlines ESG-aligned ERP goals, roadmap priorities, and governance structures to guide enterprise transformation, reflecting leading practices in sustainable ERP design.
- Ensures IT strategy supports enterprise-wide sustainability and performance goals
- Aligns ERP strategy with ESG priorities
- Strengthens compliance readiness
- Enhances governance transparency
- Supports sustainable enterprise transformation.
Deliverable # 89
Focus: Sustainable ERP Strategy & Governance
Sustainable ERP Strategy & Governance:
This involves developing ERP strategies that embed ESG goals, compliance, and resilience. It includes roadmap co-design, platform selection, stakeholder alignment, and sustainable governance for enterprise-wide transformation, positioning clients for future-ready, responsible enterprise systems.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Circular Architecture & Data Stewardship Blueprint
Blueprint for circular ERP design and sustainable data management.
The Circular Architecture & Data Stewardship Blueprint defines ERP system designs using circular principles and outlines ESG-aligned data governance models. It provides actionable guidance through expert-led consulting and tailored architecture modeling.
- Supports low-impact ERP architecture
- Enables responsible data practices
- Aligns data flows with ESG standards
- Enhances system sustainability and compliance
- Strengthens cyber-resilience
- Increases IT agility.
Deliverable # 90
Focus: Circular Systems Architecture & Data Stewardship
Circular Systems Architecture & Data Stewardship:
This involves designing ERP systems using circular principles and responsible data practices. It includes blueprinting hybrid architectures, applying sustainability overlays to master data, and ensuring compliant, secure data flows across regions, supported by expert consulting and architectural guidance.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
ESG & Compliance Alignment Report
Report aligning ERP strategy with company’s general politic, ESG goals and EU regulations.
The ESG & Compliance Alignment Report maps regulatory obligations and ESG targets to ERP capabilities, guiding sustainable and compliant transformation planning.
- Clarifies ESG and regulatory expectations
- Informs ERP compliance strategy
- Enhances risk mitigation and transparency
- Supports audit and reporting readiness.
Deliverable # 91
Focus: Sustainable ERP Strategy & Governance
Sustainable ERP Strategy & Governance:
This involves developing ERP strategies that embed ESG goals, compliance, and resilience. It includes roadmap co-design, platform selection, stakeholder alignment, and sustainable governance for enterprise-wide transformation, positioning clients for future-ready, responsible enterprise systems.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Agile Readiness & Maturity Assessment Report
A diagnostic report assessing agile maturity, delivery structures, and transformation readiness across teams, governance, and leadership
The Agile Readiness & Maturity Assessment Report provides a structured diagnostic of the current operating model, assessing delivery performance, leadership behaviours, and governance agility. It identifies transformation readiness, organisational bottlenecks, and agility inhibitors in the context of market volatility, regulatory pressures, and digital disruption
- Enhances organisational agility
- Identifies transformation readiness and agility gaps
- Informs leadership alignment
- Supports data-driven operating model design
- Strengthens resilience planning.
Deliverable # 107
Focus: Agile Readiness & Value Stream Diagnostics
Agile Readiness & Value Stream Diagnostics:
This involves assessing agility maturity, delivery performance, and value stream health. The process includes diagnostics, mapping, and workshops to identify gaps, inefficiencies, and transformation priorities.
Service:
Agile Operating Model Transformation Services
Value Stream Mapping Analysis & Insights
A report detailing the current state and improvement areas of value streams.
The Value Stream Mapping Analysis & Insights offers detailed insights into current value stream structures, pinpointing inefficiencies, siloed behaviours, and opportunities for agility enhancement across functions.
- Optimises end-to-end flow
- Identifies delivery inefficiencies
- Supports agility improvements
- Aligns business and IT coordination
- Enables value-driven redesign.
Deliverable # 108
Focus: Agile Readiness & Value Stream Diagnostics
Agile Readiness & Value Stream Diagnostics:
This involves assessing agility maturity, delivery performance, and value stream health. The process includes diagnostics, mapping, and workshops to identify gaps, inefficiencies, and transformation priorities.
Service:
Agile Operating Model Transformation Services
Operating Model Blueprint Document
A detailed document defining the future agile operating model structure.
The Operating Model Blueprint Document details the design of a future-fit agile operating model, defining roles, interactions, decentralised structures, and lean processes tailored to enterprise context.
- Enables scalable, lean, and decentralised structures
- Supports continuous value delivery
- Aligns operating model with strategic priorities.
Deliverable # 109
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
Lean Portfolio Governance Framework
A framework outlining lean portfolio structures and governance principles.
The Lean Portfolio Governance Framework outlines lean portfolio structures, adaptive governance principles, and funding models that align execution with evolving strategic priorities.
- Aligns execution with evolving strategy
- Enables adaptive governance and funding
- Supports transparency and value-based decision-making.
Deliverable # 110
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
AI-Enabled Decision Architecture Guide
A guide to integrating AI into operating model decision-making.
The AI-Enabled Decision Architecture Guide documents architectural options for integrating AI into operating model decisions, enhancing speed, responsiveness, and data-driven adaptability.
- Improves decision velocity and responsiveness
- Enhances data-driven adaptability
- Supports intelligent automation in governance and delivery.
Deliverable # 111
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
Operating Model Sustainability Roadmap
A roadmap for embedding sustainability principles into the operating model.
The Operating Model Sustainability Roadmap presents a phased roadmap for embedding sustainability principles into the agile operating model, covering governance, technology, and behavioural levers.
- Enables long-term resilience and sustainability
- Integrates green ICT and people-centred change
- Guides continuous evolution of the operating model.
Deliverable # 112
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Automation & Conversational AI Readiness Report
A structured diagnostic report assessing automation maturity, conversational AI potential, and organisational readiness.
Synthesises maturity scans, process reviews, and risk checks into a baseline report highlighting automation opportunities, conversational AI use cases, and alignment with ethical and regulatory objectives.
- Establishes a clear starting point
- Identifies value streams and risks
- Aligns leadership on priorities
- Embeds ethical and compliance guardrails early
- Accelerates informed decision-making.
Deliverable # 130
Focus: Responsible Automation & Conversational AI Readiness
Responsible Automation & Conversational AI Readiness:
This involves assessing current processes, workflows, and digital maturity to establish a responsible foundation for automation and conversational AI initiatives. It includes readiness diagnostics, value stream mapping to identify opportunities and risks, and strategic workshops that are crucial for aligning leadership on ethical, regulatory, and transformation objectives.
Service:
Responsible Intelligent Automation & Conversational AI Services
Use Case & Value Stream Mapping Report
A detailed report mapping candidate processes to automation and conversational AI value streams.
Combines workflow analysis, opportunity sizing, and compliance checks into a structured map highlighting efficiency gains, risk areas, and strategic use cases.
- Clarifies automation priorities
- Highlights quick wins and risks
- Supports leadership alignment
- Enables fact-based investment decisions
- Provides a foundation for ethical scaling.
Deliverable # 131
Focus: Responsible Automation & Conversational AI Readiness
Responsible Automation & Conversational AI Readiness:
This involves assessing current processes, workflows, and digital maturity to establish a responsible foundation for automation and conversational AI initiatives. It includes readiness diagnostics, value stream mapping to identify opportunities and risks, and strategic workshops that are crucial for aligning leadership on ethical, regulatory, and transformation objectives.
Service:
Responsible Intelligent Automation & Conversational AI Services
Responsible Automation & AI Blueprint
A blueprint document defining responsible automation and conversational AI frameworks.
Outlines target automation models, ethical guardrails, and governance principles, combining compliance, risk mapping, and value-based design guidance.
- Provides a clear strategic guide
- Embeds compliance and ethics
- Supports consistent implementation
- Reduces risk of misalignment
- Aligns teams on a shared vision.
Deliverable # 132
Focus: Conversational AI Experience & Workflow Design
Conversational AI Experience & Workflow Design:
This involves defining the future automation and conversational AI landscape tailored to organisational context and impact ambitions. It includes responsible automation and AI blueprints, conversational experience and workflow design (chatbots, voice assistants, RAG retrieval), and governance frameworks to ensure accountability, explainability, and compliance.
Service:
Responsible Intelligent Automation & Conversational AI Services
Governance & Compliance Framework Toolkit
A practical toolkit providing governance models, compliance checklists, and risk controls.
Consolidates policies, regulatory guidelines, and accountability measures into reusable templates for responsible AI adoption.
- Standardises compliance practices
- Reduces regulatory risks
- Accelerates adoption readiness
- Strengthens accountability
- Ensures long-term trust.
Deliverable # 133
Focus: Conversational AI Experience & Workflow Design
Conversational AI Experience & Workflow Design:
This involves defining the future automation and conversational AI landscape tailored to organisational context and impact ambitions. It includes responsible automation and AI blueprints, conversational experience and workflow design (chatbots, voice assistants, RAG retrieval), and governance frameworks to ensure accountability, explainability, and compliance.
Service:
Responsible Intelligent Automation & Conversational AI Services
Responsible KPI & Performance Dashboard
A consolidated dashboard tracking responsible AI KPIs, workforce impact, and outcomes.
Integrates adoption metrics, ethical compliance checks, and sustainability indicators into a transparent performance view.
- Enables continuous oversight
- Strengthens ethical accountability
- Provides measurable adoption insights
- Supports regulatory reporting
- Drives data-informed optimisation.
Deliverable # 134
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Sustainability & Workforce Roadmap
A long-term roadmap guiding sustainable automation adoption and workforce evolution.
Outlines workforce adaptation, ethical risk mitigation, and sustainability actions to secure resilient AI adoption.
- Embeds sustainability into operations
- Guides workforce transition
- Reduces ethical and operational risks
- Ensures regulatory alignment
- Supports resilience and long-term impact.
Deliverable # 135
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Innovation Readiness Diagnostic Report
A concise report assessing innovation maturity, market position, and regulatory readiness.
The innovation readiness diagnostic report provides a baseline assessment of innovation maturity, market position, and regulatory alignment, highlighting key strengths, gaps, and opportunities to guide sustainable growth strategies.
- Establishes a clear baseline for innovation
- Identifies strengths, gaps, and opportunities
- Supports leadership alignment and informed decision-making.
Deliverable # 157
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Stakeholder & Ecosystem Mapping Report
A report mapping stakeholders, partnerships, and market ecosystems for innovation.
The stakeholder & ecosystem mapping report identifies key actors, relationships, and competitive dynamics, clarifying collaboration opportunities and risks to support innovation strategies.
- Clarifies stakeholder roles and dynamics
- Highlights collaboration opportunities and risks
- Strengthens ecosystem alignment for innovation success.
Deliverable # 158
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Impact-Driven Business Case Documentation
A structured document building business cases with measurable impact and resilience.
The impact-driven business case documentation outlines investment-ready cases integrating sustainability, competitiveness, and measurable outcomes to support decision-making.
- Secures stakeholder and investor buy-in
- Demonstrates measurable value and impact
- Strengthens competitiveness and resilience.
Deliverable # 159
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Market Entry & Tender Competitiveness Framework
A framework guiding market entry and tender strategies in complex environments.
The market entry & tender competitiveness framework defines structured approaches to strengthen positioning, improve tender readiness, and support sustainable market access.
- Enhances tender competitiveness
- Strengthens market positioning
- Supports sustainable growth and sector expansion.
Deliverable # 160
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Governance & Sustainability Roadmap
A roadmap outlining governance structures and sustainability pathways.
The governance & sustainability roadmap provides a structured plan for embedding governance practices, risk controls, and sustainability goals across operations.
- Ensures long-term compliance and trust
- Embeds sustainability objectives
- Guides resilient and responsible market growth.
Deliverable # 161
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Rapid Market Landscape Analysis (Express)
A fast-track assessment of market landscapes.
The rapid market landscape analysis (express) combines desk research, expert interviews, and data synthesis to deliver actionable insights within short timeframes.
- Enables quick decision-making
- Identifies gaps and opportunities
- Informs strategic planning.
Deliverable # 186
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Innovation Impact Case Studies
A documentation of high-impact innovation initiatives.
The innovation impact case studies develop compelling case studies that showcase success stories, lessons learned, and replicable models across sectors and geographies.
- Promotes knowledge sharing, impact evidence, and legitimacy
- Highlights best practices
- Inspires replication and scaling.
Deliverable # 188
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Workshops & Meetings Deliverables
We orchestrate interactive sessions as a platform for stakeholders to come together, discuss, collaborate, train, and make decisions. This inclusive approach ensures that everyone feels involved and integral to the process.
Data centre vision alignment workshop
A collaborative session to define the strategic direction for green data centre transformation.
The data centre vision alignment workshop brings together stakeholders to co-create the strategic direction for green data centre transformation, ensuring alignment across technical and business teams.
- Aligns stakeholders on transformation goals
- Fosters shared ownership of strategic direction
- Enhances collaboration between business and IT teams.
Deliverable # 60
Focus: Green Data Centre Design
Green Data Centre Design:
This involves the planning, architecture, and development of eco-efficient greenfield and brownfield data centres. The process includes site selection, infrastructure modelling, and the integration of sustainable design principles to meet performance, environmental, and compliance objectives.
Service:
Green Data Centres Management
Site selection and risk analysis workshop
An interactive session to assess and compare potential data centre locations based on strategic and environmental factors.
The site selection and risk analysis workshop evaluates potential data centre locations in collaboration with local construction firms and real-estate professionals, considering disaster resilience, energy sourcing, government approvals, and regulatory compliance.
- Supports informed site selection
- Reduces operational and environmental risk
- Ensures regulatory and infrastructure suitability.
Deliverable # 61
Focus: AI & Resilient Infrastructure
AI & Resilient Infrastructure:
This involves designing infrastructure that supports artificial intelligence (AI) workloads and ensures resilience against natural disasters. The approach includes developing AI-ready architectures, disaster recovery capabilities, and redundancy mechanisms to maintain operational continuity in line with data centre resilience standards.
Service:
Green Data Centres Management
Vision & narrative co-creation workshop
Workshop to co-create a shared transformation story and inclusive leadership vision.
The vision & narrative co-creation workshop helps leadership teams craft a shared transformation story and inclusive vision aligned with organisational values.
- Strengthens strategic alignment
- Builds shared ownership
- Enhances engagement through a unified transformation narrative.
Deliverable # 74
Focus: Stakeholder Engagement
Stakeholder Engagement:
This involves plans and initiatives to engage and communicate with stakeholders throughout the transformation process effectively. The method includes stakeholder analysis, communication plans, and feedback mechanisms to enhance buy-in and support.
Service:
Human-Centred Change Leadership Services
Executive alignment & resilience planning workshop
Session for leaders to align on adaptive, people-first strategies for resilience.
The executive alignment & resilience planning workshop enables senior leaders to align on adaptive, people-centred strategies that strengthen organisational resilience.
- Fosters unified leadership direction
- Enhances resilience to disruption
- Aligns decision-making with people-first values.
Deliverable # 75
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Change capability framework design session
Co-design leadership models and behaviours tailored to context and transformation.
The change capability framework design session supports the co-creation of leadership models and behavioural standards aligned with transformation objectives.
- Clarifies leadership expectations
- Aligns behaviours with transformation goals
- Builds ownership through collaborative design.
Deliverable # 76
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Stakeholder Ambition Alignment Workshop
Collaborative session to align ERP goals with stakeholder priorities and business goals.
The Stakeholder Ambition Alignment Workshop engages key stakeholders to surface priorities, define shared ERP goals, and build commitment to sustainable outcomes.
- Aligns ERP vision with business needs
- Strengthens stakeholder buy-in
- Builds shared ownership of ESG goals
- Enhances clarity and transformation focus.
Deliverable # 92
Focus: Sustainable ERP Strategy & Governance
Sustainable ERP Strategy & Governance:
This involves developing ERP strategies that embed ESG goals, compliance, and resilience. It includes roadmap co-design, platform selection, stakeholder alignment, and sustainable governance for enterprise-wide transformation, positioning clients for future-ready, responsible enterprise systems.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Value–Risk & TCO Prioritisation Session
Workshop to prioritise ERP investments by value, risk, and TCO.
The Value–Risk & TCO Prioritisation Session helps stakeholders assess sustainability impacts, cost drivers, and transformation risks to guide strategic ERP decisions.
- Clarifies ERP investment trade-offs
- Aligns priorities with ESG cost, and cybersecurity goals
- Supports balanced decision-making
- Reduces risk of misaligned initiatives.
Deliverable # 93
Focus: Sustainable ERP Strategy & Governance
Sustainable ERP Strategy & Governance:
This involves developing ERP strategies that embed ESG goals, compliance, and resilience. It includes roadmap co-design, platform selection, stakeholder alignment, and sustainable governance for enterprise-wide transformation, positioning clients for future-ready, responsible enterprise systems.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Inclusive Change Leadership Lab
Hands-on lab to equip ERP leaders with inclusive change practices.
The Inclusive Change Leadership Lab develops ERP leaders' ability to guide sustainable change through inclusive communication, stakeholder engagement, and a strong focus on cost, quality, and schedule adherence.
- Builds inclusive leadership capacity
- Enhances trust during ERP change
- Strengthens change management alignment across teams
- Supports resilient transformation delivery.
Deliverable # 94
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Executive Alignment & Visioning Workshop
Workshops to align executives around agility goals and transformation vision.
The Executive Alignment & Visioning Workshop aligns executive leadership on agility priorities, shared outcomes, and transformation goals through facilitated co-creation and decision-making sessions.
- Improves strategic alignment across leadership
- Strengthens executive ownership of transformation
- Clarifies agility vision and outcomes across the enterprise.
Deliverable # 113
Focus: Agile Readiness & Value Stream Diagnostics
Agile Readiness & Value Stream Diagnostics:
This involves assessing agility maturity, delivery performance, and value stream health. The process includes diagnostics, mapping, and workshops to identify gaps, inefficiencies, and transformation priorities.
Service:
Agile Operating Model Transformation Services
Value Stream Prioritisation & Flow Design Workshop
Workshops to redesign value streams for flow, efficiency, and alignment.
The Value Stream Prioritisation & Flow Design Workshop focuses on prioritising key value streams and redesigning them for flow efficiency, clear ownership, and cross-functional coordination.
- Accelerates value delivery through optimised flow
- Reduces bottlenecks and handoff delays
- Enhances cross-functional agility and accountability.
Deliverable # 114
Focus: Agile Readiness & Value Stream Diagnostics
Agile Readiness & Value Stream Diagnostics:
This involves assessing agility maturity, delivery performance, and value stream health. The process includes diagnostics, mapping, and workshops to identify gaps, inefficiencies, and transformation priorities.
Service:
Agile Operating Model Transformation Services
Lean Governance Co-Design Session
Co-design sessions for establishing lean and adaptive governance practices.
The Lean Governance Co-Design Session facilitates co-design of lean governance practices with stakeholders, ensuring transparency, speed, and accountability at all decision-making levels.
- Improves strategic alignment and decision velocity
- Fosters stakeholder ownership and transparency
- Embeds adaptive governance to support iterative delivery.
Deliverable # 115
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
Role Activation & Operating Rhythm Workshop
Workshops to define and activate new agile roles and team rhythms.
The Role Activation & Operating Rhythm Workshop activates new roles and operating rhythms across teams and leadership, reinforcing behaviours needed to sustain agile delivery and decentralised decision-making.
- Establishes sustainable delivery cadences
- Clarifies responsibilities and team dynamics
- Strengthens autonomy, coordination, and execution consistency.
Deliverable # 116
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
OKR Definition & Team Enablement Planning Workshop
Workshops to co-define OKRs and plan team enablement strategies.
The OKR Definition & Team Enablement Planning Workshop guides teams through the co-definition of team-level OKRs and role enablement plans to embed outcome orientation and aligned execution.
- Aligns execution with strategic priorities
- Builds outcome-focused team culture
- Supports clarity, empowerment, and shared accountability.
Deliverable # 117
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Strategic Alignment & Ethical Guardrails Workshop
A facilitated workshop aligning leadership on automation strategy and ethical guardrails.
Engages executives to define priorities, validate use cases, and set ethical, regulatory, and strategic boundaries for automation.
- Aligns leadership vision
- Embeds ethical principles early
- Reduces compliance risks
- Ensures responsible prioritisation
- Accelerates decision clarity.
Deliverable # 136
Focus: Responsible Automation & Conversational AI Readiness
Responsible Automation & Conversational AI Readiness:
This involves assessing current processes, workflows, and digital maturity to establish a responsible foundation for automation and conversational AI initiatives. It includes readiness diagnostics, value stream mapping to identify opportunities and risks, and strategic workshops that are crucial for aligning leadership on ethical, regulatory, and transformation objectives.
Service:
Responsible Intelligent Automation & Conversational AI Services
Use Case & Value Stream Mapping Sessions
Interactive sessions to map automation use cases and value streams across functions.
Facilitates cross-team workshops to identify pain points, prioritise automation opportunities, and align them with strategic and ethical objectives.
- Reveals high-impact opportunities
- Aligns stakeholders on priorities
- Embeds ethical and compliance considerations
- Improves cross-functional collaboration
- Creates a foundation for ROI-driven decisions.
Deliverable # 137
Focus: Responsible Automation & Conversational AI Readiness
Responsible Automation & Conversational AI Readiness:
This involves assessing current processes, workflows, and digital maturity to establish a responsible foundation for automation and conversational AI initiatives. It includes readiness diagnostics, value stream mapping to identify opportunities and risks, and strategic workshops that are crucial for aligning leadership on ethical, regulatory, and transformation objectives.
Service:
Responsible Intelligent Automation & Conversational AI Services
Conversational AI Co-Design Workshop
A collaborative workshop to co-design conversational AI workflows and user experiences.
Engages stakeholders in co-creating chatbot, voice, and RAG interaction flows while embedding trust, compliance, and human-centred design.
- Produces aligned AI experience designs
- Builds trust through co-creation
- Embeds compliance and ethical safeguards
- Improves user adoption
- Accelerates design-to-delivery transition.
Deliverable # 138
Focus: Conversational AI Experience & Workflow Design
Conversational AI Experience & Workflow Design:
This involves defining the future automation and conversational AI landscape tailored to organisational context and impact ambitions. It includes responsible automation and AI blueprints, conversational experience and workflow design (chatbots, voice assistants, RAG retrieval), and governance frameworks to ensure accountability, explainability, and compliance.
Service:
Responsible Intelligent Automation & Conversational AI Services
Governance & Compliance Framework Workshop
An interactive workshop to define governance and compliance principles for AI adoption.
Facilitates leadership and compliance teams in co-creating accountable frameworks, ethical guidelines, and decision guardrails for automation.
- Aligns leadership on governance standards
- Embeds accountability and ethics
- Reduces regulatory risks
- Strengthens organisational trust
- Accelerates compliant adoption.
Deliverable # 139
Focus: Conversational AI Experience & Workflow Design
Conversational AI Experience & Workflow Design:
This involves defining the future automation and conversational AI landscape tailored to organisational context and impact ambitions. It includes responsible automation and AI blueprints, conversational experience and workflow design (chatbots, voice assistants, RAG retrieval), and governance frameworks to ensure accountability, explainability, and compliance.
Service:
Responsible Intelligent Automation & Conversational AI Services
Executive Coaching & AI Adoption Clinics
Targeted coaching sessions to guide executives through responsible AI adoption.
Provides clinics where leaders explore adoption challenges, build AI literacy, and co-develop strategies for sustainable, human-centred integration.
- Strengthens leadership alignment
- Builds executive confidence
- Accelerates responsible adoption
- Embeds sustainability in decision-making
- Enhances change readiness.
Deliverable # 140
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Strategic Alignment Workshop
A workshop engaging leaders to align on innovation priorities and objectives.
The strategic alignment workshop facilitates leadership dialogue to align on innovation goals, market priorities, and impact criteria in complex environments.
- Aligns leadership on priorities
- Builds shared understanding of objectives
- Strengthens commitment to innovation strategy.
Deliverable # 162
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Stakeholder Engagement & Co-Creation Sessions
An interactive sessions to engage stakeholders and co-design innovation priorities.
The stakeholder engagement & co-creation sessions foster dialogue with key actors to validate needs, share perspectives, and shape innovation priorities together.
- Builds stakeholder trust and buy-in
- Enhances collaboration
- Ensures solutions reflect real needs and ecosystem dynamics.
Deliverable # 163
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Innovation Framework Design Workshop
A workshop to design structured innovation frameworks and roadmaps.
The innovation framework design workshop co-develops structured approaches, pathways, and roadmaps to guide sustainable innovation and competitive strategies.
- Provides structured frameworks
- Aligns stakeholders on roadmaps
- Guides sustainable, impact-driven innovation implementation.
Deliverable # 164
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Tender Competitiveness & Market Entry Workshop
A collaborative workshop to strengthen tender readiness and market entry models.
The tender competitiveness & market entry workshop develops strategies and positioning models to improve readiness for tenders and entry into new market segments.
- Improves tender competitiveness
- Strengthens market positioning
- Supports growth in new sectors and geographies.
Deliverable # 165
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Governance & Risk Alignment Workshop
A workshop aligning governance models with evolving risks and market dynamics.
The governance & risk alignment workshop co-designs governance structures and reviews risk frameworks to ensure accountability, adaptability, and compliance.
- Aligns governance with risks
- Strengthens compliance and oversight
- Enhances adaptability to changing environments.
Deliverable # 166
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Fostering Shared Agendas
A facilitation of collaborative agendas among ecosystem actors.
The fostering shared agendas support consensus-building processes, stakeholder engagement, and the development of shared priorities and roadmaps.
- Builds trust and alignment
- Enhances coordination and resource pooling
- Accelerates implementation of joint initiatives.
Deliverable # 185
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Foresight Dynamics
A strategic foresight service to anticipate future trends and inform long-term decision-making.
The foresight dynamics involve horizon scanning, scenario planning, and trend analysis to help organisations navigate uncertainty and shape resilient strategies; it integrates qualitative and quantitative methods to explore emerging signals and systemic shifts across sectors.
- Enhances strategic agility
- Identifies future risks and opportunities
- Supports long-term planning and innovation readiness.
Deliverable # 197
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Implementation & Execution Deliverables
We execute planned actions, projects, or strategies precisely, ensuring they are completed effectively and achieve the desired outcomes. This approach instills confidence in stakeholders about the success of our endeavors.
Renewable energy sources
Projects to integrate renewable energy sources into operations.
Projects integrating renewable energy sources involve assessing the feasibility, including evaluating the potential benefits, costs, and risks, designing solutions, and implementing technologies such as solar, wind, or geothermal energy.
- Promotes sustainability
- Reduces reliance on non-renewable energy sources.
Deliverable # 52
Focus: Sustainable Infrastructure
Sustainable Infrastructure:
This involves plans and initiatives for creating energy-efficient data centers and integrating renewable energy sources. The process includes design principles, technology selection, and operational practices to reduce energy consumption and costs.
Service:
Sustainable ICT Management
Power management solutions
Solutions for effective power management within the organization.
Power management solutions, which include technologies and practices to optimize energy use, reduce waste, and enhance sustainability, play a crucial role in the organization's operations. They help reduce energy costs and environmental impact, making the organization more sustainable.
- Improves energy efficiency
- Reduces operational costs.
Deliverable # 54
Focus: Energy Efficiency
Energy Efficiency:
This involves comprehensive plans to improve energy efficiency across various aspects of the organization. Implementing these plans reduces energy costs, enhances sustainability, and promotes environmental responsibility.
Service:
Sustainable ICT Management
Sustainable coding practices
Practices to ensure sustainability in coding and software development.
Implementing sustainable coding practices is crucial. It involves writing efficient code, maintaining performance, minimizing resource consumption, and supporting overall sustainability goals.
- Enhances code efficiency and performance
- Supports environmental sustainability.
Deliverable # 56
Focus: Green Software Development
Green Software Development:
This involves sustainable practices for developing eco-friendly software. The approach includes green coding techniques, energy-efficient algorithms, and reduced resource consumption to promote long-term sustainability and enhance software performance.
Service:
Sustainable ICT Management
Legacy data centre retrofit project
A project focused on upgrading existing legacy data centre facilities with innovative technologies and sustainable practices.
The legacy data centre retrofit project involves the modernisation of existing facilities through infrastructure redesign, upgrades, green technology integration, and sustainable migration planning.
- Extends the lifecycle of existing infrastructure
- Reduces environmental impact and operational costs
- Accelerates transition to sustainable operations.
Deliverable # 64
Focus: Green Data Centre Design
Green Data Centre Design:
This involves the planning, architecture, and development of eco-efficient greenfield and brownfield data centres. The process includes site selection, infrastructure modelling, and the integration of sustainable design principles to meet performance, environmental, and compliance objectives.
Service:
Green Data Centres Management
Greenfield deployment initiatives
A full-cycle implementation project for building new eco-efficient data centres from the ground up.
The greenfield deployment initiative encompasses the full lifecycle of new eco-efficient data centre implementation — from construction and procurement to commissioning and go-live readiness.
- Establishes high-efficiency infrastructure from the start
- Integrates sustainability into design and execution
- Accelerates time to operational readiness while balancing cost and risk appetite.
Deliverable # 65
Focus: Green Data Centre Design
Green Data Centre Design:
This involves the planning, architecture, and development of eco-efficient greenfield and brownfield data centres. The process includes site selection, infrastructure modelling, and the integration of sustainable design principles to meet performance, environmental, and compliance objectives.
Service:
Green Data Centres Management
Energy-efficient technology integration
The deployment of systems that optimise power, liquid cooling, and IT efficiency in line with sustainability goals.
The energy-efficient technology integration deploys power, liquid cooling, and IT systems designed to reduce energy consumption and comply with EU sustainability standards.
- Lowers operational energy costs
- Supports compliance with environmental regulations
- Enhances overall data centre efficiency.
Deliverable # 66
Focus: Security, Regulatory & Performance Compliance
Security, Regulatory & Performance Compliance:
This involves aligning data centre operations with EU regulations such as NIS2, DORA, and CRA, while continuously monitoring sustainability KPIs. The process includes audits, performance tracking, and compliance readiness assessments to ensure legal conformity and environmental accountability.
Service:
Green Data Centres Management
Executive coaching & change leadership labs
Labs and coaching to build leadership confidence and human-centred influence.
The executive coaching & change leadership labs combine group sessions and individual coaching to strengthen influence, empathy, and leadership confidence.
- Enhances leadership self-awareness
- Builds human-centred influence
- Supports adaptive and inclusive leadership growth.
Deliverable # 77
Focus: Training and Support Programs
Training and Support Programs:
This involves comprehensive materials and interactive sessions to educate employees on new processes, systems, and practices. These programs enhance employee skills, build knowledge, and support organizational capability development.
Service:
Human-Centred Change Leadership Services
People-focused change activation toolkit
Tools and templates to drive inclusive change: comms flows, checklists, surveys.
The people-focused change activation toolkit provides ready-to-use templates and tools to support inclusive communication and team engagement during transformation.
- Accelerates inclusive change rollout
- Standardises communication practices
- Empowers teams with practical, user-friendly tools.
Deliverable # 78
Focus: Stakeholder Engagement
Stakeholder Engagement:
This involves plans and initiatives to engage and communicate with stakeholders throughout the transformation process effectively. The method includes stakeholder analysis, communication plans, and feedback mechanisms to enhance buy-in and support.
Service:
Human-Centred Change Leadership Services
Adaptive governance enablement
Agile governance setup for iterative decisions, stakeholder input, and compliance.
The adaptive governance enablement establishes agile governance structures that support iterative decisions, stakeholder engagement, and regulatory compliance.
- Enables responsive decision-making
- Increases stakeholder alignment
- Supports compliance with evolving regulatory requirements.
Deliverable # 79
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Agile Rollout Sprint Plan & Backlog
Structured agile plan and backlog to guide ERP implementation sprints.
The Agile Rollout Sprint Plan & Backlog defines prioritized tasks, timelines, and milestones to execute ERP transformations in iterative, low-impact sprints.
- Enables efficient ERP delivery
- Reduces implementation risk
- Improves visibility and agility
- Supports continuous value realization.
Deliverable # 95
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Green Configuration Deployment Package
Predefined ERP settings to support energy-efficient operations.
The Green Configuration Deployment Package includes ERP configurations and tools that enable energy efficiency, circular economy integration, and ESG monitoring.
- Promotes low-impact ERP operations
- Enables ESG-aligned system use
- Reduces energy and resource waste
- Supports compliance through built-in reporting.
Deliverable # 96
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Responsible Data Migration & Cleansing Runbook
Guidelines for ESG-aligned, secure ERP data migration and cleanup.
The Responsible Data Migration & Cleansing Runbook provides step-by-step methods to cleanse, securely transfer and align ERP data with sustainability and privacy goals.
- Ensures clean, secure ERP data
- Reduces data waste and risk
- Aligns migration with ESG and compliance needs
- Supports transformation accuracy and trust.
Deliverable # 97
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Scaled Agile Pilot Rollout Plan
A plan for piloting and scaling agile practices across the organization.
The Scaled Agile Pilot Rollout Plan defines a rollout strategy for launching agile practices at scale, including pilot selection, iteration cycles, and feedback loops.
- Accelerates learning and adoption
- Reduces transformation risk through piloting
- Enables incremental, evidence-based scaling.
Deliverable # 118
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
Agile Role Deployment Matrix
A matrix mapping agile roles, responsibilities, and onboarding plans.
The Agile Role Deployment Matrix maps agile role responsibilities, dependencies, and onboarding plans across domains to ensure clarity and enablement during model deployment.
- Clarifies role expectations
- Streamlines onboarding and enablement
- Supports consistent model execution across teams.
Deliverable # 119
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
Agile Rhythm & Rituals Implementation Guide
A guide to implementing agile ceremonies and team practices.
The Agile Rhythm & Rituals Implementation Guide offers step-by-step implementation guidance for rituals such as stand-ups, retrospectives, and demos, ensuring repeatability and engagement.
- Reinforces team collaboration and rhythm
- Promotes consistent agile delivery practices
- Increases engagement and role clarity.
Deliverable # 120
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
Capability Building Execution Plan
A structured plan for developing agile capabilities across teams.
The Capability Building Execution Plan plans the build-up of agile capabilities through structured coaching, playbooks, learning modules, and community support mechanisms.
- Enables agile mindset and skills adoption
- Builds long-term delivery capacity
- Supports team autonomy and role-based enablement.
Deliverable # 121
Focus: Operating Model Design & Governance Enablement
Operating Model Design & Governance Enablement:
This involves designing adaptive operating models and lean governance frameworks. It includes structure blueprints, portfolio alignment, and AI-enabled decision architectures to support scalable, agile delivery
Service:
Agile Operating Model Transformation Services
Pilot Delivery of Conversational AI Use Cases
Execution of pilot projects to validate conversational AI use cases in real contexts.
Delivers pilots that test AI chatbots, voice assistants, or workflow automations, generating measurable insights for scaling decisions.
- Demonstrates real-world feasibility
- Reduces adoption risks
- Builds user trust
- Generates evidence for scaling
- Accelerates business value realisation.
Deliverable # 141
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Incremental Scaling & Rollout Plan
A structured roadmap for scaling successful pilots into enterprise-wide adoption.
Defines phased rollout plans with milestones, governance checkpoints, and resource allocation to scale automation responsibly.
- Ensures controlled growth
- Minimises disruption
- Embeds compliance in rollout
- Builds organisational confidence
- Accelerates sustainable value realisation.
Deliverable # 142
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Human-in-the-Loop Oversight Activation
Embedding structured human review points into automated workflows for responsible AI.
Implements oversight protocols, approval checkpoints, and exception handling processes to safeguard accuracy, ethics, and trust.
- Increases reliability
- Ensures ethical safeguards
- Reduces automation risks
- Strengthens compliance
- Builds user and stakeholder trust.
Deliverable # 143
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
AI Platform Configuration & Integration Execution
Deployment and configuration of AI platforms with seamless integration into enterprise systems.
Executes platform setup, security configuration, and system integration to ensure scalable, compliant, and reliable automation delivery.
- Ensures technical robustness
- Supports scalability
- Strengthens compliance
- Reduces integration risks
- Accelerates time to value.
Deliverable # 144
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Pilot Execution & Scaling Plan
A plan to execute pilots and scale innovation initiatives responsibly.
The pilot execution & scaling plan details steps for launching pilots, capturing lessons, and scaling successful initiatives across markets and operations.
- Reduces risk in scaling
- Accelerates adoption
- Ensures pilots evolve into sustainable, large-scale solutions.
Deliverable # 167
Focus: Operational Enablement & Turnaround
Operational Enablement & Turnaround:
This involves translating strategy into action through pilots, operational adjustments, and capacity building. It includes pilot execution and scaling, operational turnaround interventions, and team enablement. This focus on team enablement ensures that every member feels valued and integral to strengthening market operations, resilience, and adaptive capabilities.
Service:
Innovation & Market Operations for Impact Services
Operational Turnaround Intervention Package
A targeted package to stabilise and strengthen market operations.
The operational turnaround intervention package introduces corrective actions, process adjustments, and support measures to restore efficiency and resilience.
- Restores operational stability
- Improves efficiency and resilience
- Builds confidence in organisational performance.
Deliverable # 168
Focus: Operational Enablement & Turnaround
Operational Enablement & Turnaround:
This involves translating strategy into action through pilots, operational adjustments, and capacity building. It includes pilot execution and scaling, operational turnaround interventions, and team enablement. This focus on team enablement ensures that every member feels valued and integral to strengthening market operations, resilience, and adaptive capabilities.
Service:
Innovation & Market Operations for Impact Services
Market Operations Enablement Toolkit
A toolkit equipping teams to manage innovation and market operations sustainably.
The market operations enablement toolkit provides practical tools, templates, and governance guides to support ongoing management of market operations.
- Equips teams with actionable tools
- Enhances governance
- Supports long-term operational sustainability.
Deliverable # 169
Focus: Operational Enablement & Turnaround
Operational Enablement & Turnaround:
This involves translating strategy into action through pilots, operational adjustments, and capacity building. It includes pilot execution and scaling, operational turnaround interventions, and team enablement. This focus on team enablement ensures that every member feels valued and integral to strengthening market operations, resilience, and adaptive capabilities.
Service:
Innovation & Market Operations for Impact Services
Innovation Roll-Out Playbook
A structured playbook to guide innovation roll-out and adoption across contexts.
The innovation roll-out playbook outlines standard practices, roles, and checkpoints to ensure consistent and effective innovation implementation.
- Provides structured guidance
- Ensures consistent roll-out
- Supports efficient, repeatable innovation adoption.
Deliverable # 170
Focus: Operational Enablement & Turnaround
Operational Enablement & Turnaround:
This involves translating strategy into action through pilots, operational adjustments, and capacity building. It includes pilot execution and scaling, operational turnaround interventions, and team enablement. This focus on team enablement ensures that every member feels valued and integral to strengthening market operations, resilience, and adaptive capabilities.
Service:
Innovation & Market Operations for Impact Services
Innovation and Economic Clusters Services
A strategic support to design and strengthen innovation-driven economic clusters.
The innovation and economic clusters services involve mapping sectoral strengths, identifying anchor institutions, and facilitating multi-stakeholder collaboration to build competitive clusters.
- Boosts regional competitiveness
- Enhances innovation capacity
- Attracts investment and talent.
Deliverable # 183
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Regional Innovation Ecosystems Services
A development of tailored strategies to activate regional innovation ecosystems.
The regional innovation ecosystems services include stakeholder mapping, ecosystem diagnostics, and co-creation of action plans to foster innovation across public, private, and academic sectors.
- Strengthens local innovation networks
- Aligns regional assets with global trends
- Promotes inclusive economic growth.
Deliverable # 184
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Entrepreneurship Ecosystem Enablement Support
An advisory services to strengthen entrepreneurship ecosystems.
The entrepreneurship ecosystem enablement support covers ecosystem diagnostics, policy recommendations, capacity building, and program design to support startups and scale-ups.
- Improves startup survival and growth
- Enhances ecosystem connectivity
- Informs policy and program development.
Deliverable # 187
Focus: Operational Enablement & Turnaround
Operational Enablement & Turnaround:
This involves translating strategy into action through pilots, operational adjustments, and capacity building. It includes pilot execution and scaling, operational turnaround interventions, and team enablement. This focus on team enablement ensures that every member feels valued and integral to strengthening market operations, resilience, and adaptive capabilities.
Service:
Innovation & Market Operations for Impact Services
Venture Acceleration & Investment Readiness Services
A support for venture creation, acceleration, and investment readiness.
The venture acceleration & investment readiness services include venture design, business modelling, go-to-market strategy, and investor matchmaking.
- Accelerates venture development
- Improves market fit
- Increases access to capital.
Deliverable # 190
Focus: Operational Enablement & Turnaround
Operational Enablement & Turnaround:
This involves translating strategy into action through pilots, operational adjustments, and capacity building. It includes pilot execution and scaling, operational turnaround interventions, and team enablement. This focus on team enablement ensures that every member feels valued and integral to strengthening market operations, resilience, and adaptive capabilities.
Service:
Innovation & Market Operations for Impact Services
Strategic Partnerships and Ecosystem Integration
A development and activation of strategic partnerships across sectors and industries.
The strategic partnerships and ecosystem integration cover identification, engagement, and structuring of strategic alliances, industry collaborations, and cross-sector partnerships. Includes partner mapping, value alignment, and integration strategies to strengthen ecosystem connectivity and shared impact.
- Expands reach and resource mobilization
- Enhances innovation scalability and sustainability
- Fosters cross-sector collaboration and systemic impact.
Deliverable # 199
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Monitoring and Evaluation Deliverables
We continuously track the progress and performance of projects, initiatives, or strategies through regular status updates, performance reviews, and milestone evaluations to ensure they are on track, meet their objectives, and assess their impact and effectiveness.
Sustainability performance monitoring report
A report tracking key environmental metrics to evaluate and improve data centre sustainability performance.
The sustainability performance monitoring report provides ongoing measurement of key metrics such as energy usage, carbon footprint, water usage, and efficiency indicators to support continuous optimisation.
- Enables data-driven sustainability improvements
- Tracks environmental impact over time
- Supports continuous optimisation initiatives.
Deliverable # 67
Focus: Security, Regulatory & Performance Compliance
Security, Regulatory & Performance Compliance:
This involves aligning data centre operations with EU regulations such as NIS2, DORA, and CRA, while continuously monitoring sustainability KPIs. The process includes audits, performance tracking, and compliance readiness assessments to ensure legal conformity and environmental accountability.
Service:
Green Data Centres Management
Compliance readiness assessment
An evaluation of infrastructure compliance with regulatory standards to identify gaps and prepare for certification.
The compliance readiness assessment reviews data centre infrastructure against relevant regulatory frameworks (e.g., NIS2, DORA, CRA), identifying gaps and providing guidance toward certification.
- Ensures alignment with regulatory requirements
- Identifies compliance gaps early
- Supports successful audit and certification outcomes.
Deliverable # 68
Focus: Security, Regulatory & Performance Compliance
Security, Regulatory & Performance Compliance:
This involves aligning data centre operations with EU regulations such as NIS2, DORA, and CRA, while continuously monitoring sustainability KPIs. The process includes audits, performance tracking, and compliance readiness assessments to ensure legal conformity and environmental accountability.
Service:
Green Data Centres Management
Cultural anchoring scorecard
Dashboard to track shared values, norms, and cultural indicators of leadership.
The cultural anchoring scorecard provides a structured dashboard to monitor shared values, leadership behaviours, and cultural alignment indicators over time.
- Tracks cultural alignment
- Reinforces leadership values
- Supports continuous cultural improvement.
Deliverable # 80
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Change capability maturity assessment
Model to monitor change capacity and leadership effectiveness over time.
The change capability maturity assessment offers a structured model to evaluate organisational change readiness and leadership performance over time.
- Monitors change readiness
- Identifies capability gaps
- Guides leadership development priorities.
Deliverable # 81
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Human-centred transformation impact review
End-of-phase review of trust, engagement, and behaviour impact vs goals.
The human-centred transformation impact review assesses behavioural impact, engagement, and trust metrics against transformation objectives at key milestones.
- Measures progress toward people-centred change
- Validates behavioural impact
- Informs course correction.
Deliverable # 82
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Real-time ESG & Efficiency KPI Dashboard
Live dashboard tracking ESG metrics and ERP efficiency indicators.
The Real-time ESG & Efficiency KPI Dashboard displays live metrics on energy use, emissions, resource efficiency, and sustainability to guide ERP performance.
- Enables ESG visibility and accountability
- Monitors ERP efficiency
- Supports decision-making with live data
- Strengthens compliance and reporting accuracy.
Deliverable # 98
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Quarterly Regulatory Compliance Scorecard
Quarterly scorecard tracking ERP compliance with EU regulations.
The Quarterly Regulatory Compliance Scorecard summarizes your ERP system’s adherence to evolving EU digital, data protection, Sarbanes-Oxley Act (SOX), and sustainability regulations.
- Tracks compliance over time
- Identifies regulatory gaps early
- Supports audit readiness
- Aligns ERP operations with current legal requirements.
Deliverable # 99
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Post-Implementation Sustainability Impact Review
Assessment of sustainability outcomes after ERP implementation.
The Post-Implementation Sustainability Impact Review evaluates how ERP deployment has contributed to ESG goals, resource efficiency, and long-term sustainability value.
- Measures real ESG outcomes
- Validates sustainability ROI
- Identifies lessons for future phases
- Strengthens long-term value accountability.
Deliverable # 100
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Agility KPIs & Flow Performance Dashboard
A dashboard to monitor flow-based agility and performance metrics.
The Agility KPIs & Flow Performance Dashboard tracks key agility metrics such as flow time, work-in-progress limits, OKRs, and throughput to monitor impact and guide improvements.
- Improves transparency and data-driven decisions
- Enables outcome-based performance tracking
- Aligns teams with strategic goals.
Deliverable # 122
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Team Health & Engagement Metrics Report
A report tracking team engagement, well-being, and collaboration indicators.
The Team Health & Engagement Metrics Report monitors team engagement, psychological safety, and role clarity indicators, fostering a culture of trust, autonomy, and continuous improvement.
- Promotes psychological safety and engagement
- Builds trust and team autonomy
- Supports continuous improvement and resilience.
Deliverable # 123
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Adaptive Governance Compliance Tracker
A tracker to align agile practices with compliance and risk standards.
The Adaptive Governance Compliance Tracker integrates compliance, risk, and audit practices into agile governance, ensuring regulatory confidence without compromising delivery speed.
- Ensures regulatory confidence in agile delivery
- Aligns governance with compliance and risk
- Reduces audit complexity and oversight gaps.
Deliverable # 124
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Continuous Improvement & Sustainability Review
A review summarising lessons learned and sustainability improvements.
The Continuous Improvement & Sustainability Review summarises lessons learned and defines next-step enhancements to ensure operating model resilience, learning cycles, and long-term value realisation.
- Drives continuous learning and optimisation
- Embeds sustainability into the operating model
- Reinforces long-term agility and resilience.
Deliverable # 125
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Performance Monitoring & Responsible KPI Tracking
Continuous monitoring framework to track automation performance against ethical and strategic KPIs.
Implements dashboards and feedback loops to measure outcomes, compliance adherence, and workforce impact in real time.
- Enhances transparency
- Ensures responsible outcomes
- Strengthens compliance
- Supports adaptive governance
- Improves long-term decision-making.
Deliverable # 145
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
ROI Evaluation & Value Realisation Report
Independent assessment of ROI, cost savings, and value created by automation and conversational AI adoption.
Consolidates financial, operational, and human-centred outcomes into a structured report, highlighting realised benefits and future optimisation opportunities.
- Demonstrates tangible business impact
- Informs scaling decisions
- Strengthens accountability
- Improves stakeholder confidence
- Guides reinvestment priorities.
Deliverable # 146
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Ethical Risk & Compliance Monitoring Cycle
A recurring monitoring cycle to identify, assess, and mitigate ethical and compliance risks in automation and AI.
Applies structured reviews, compliance checks, and ethical audits to track adherence to guardrails and address emerging risks.
- Ensures regulatory alignment
- Reduces reputational risk
- Strengthens ethical governance
- Builds stakeholder trust
- Secures sustainable adoption.
Deliverable # 147
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Continuous Improvement Feedback Loops
A structured mechanism for capturing, analysing, and acting on feedback to refine automation and AI adoption.
Embeds feedback cycles from users, stakeholders, and performance data to iteratively optimise workflows and governance.
- Improves solution quality
- Enhances user satisfaction
- Strengthens governance
- Embeds adaptability
- Ensures long-term value realisation.
Deliverable # 148
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Innovation ROI & Impact Dashboard
A dashboard tracking ROI, adoption, and impact of innovation initiatives.
The innovation ROI & impact dashboard visualises performance, adoption, and sustainability KPIs, helping leadership evaluate innovation effectiveness.
- Provides clear ROI visibility
- Tracks adoption and outcomes
- Supports data-driven decision-making.
Deliverable # 171
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Market Competitiveness Tracking Report
A report monitoring competitiveness across markets and sectors.
The market competitiveness tracking report analyses performance, benchmarks, and positioning trends to guide continuous adaptation and market resilience.
- Enhances competitive intelligence
- Identifies trends and risks
- Informs ongoing strategic adjustments.
Deliverable # 172
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Risk & Adaptive Governance Monitoring Pack
A monitoring pack to track risks and adaptive governance performance.
The risk & adaptive governance monitoring pack compiles risk indicators, governance checks, and compliance updates for evolving market and regulatory needs.
- Strengthens governance oversight
- Reduces compliance risk
- Ensures adaptability to evolving external conditions.
Deliverable # 173
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Sustainability KPI & Growth Evaluation Report
A report evaluating sustainability KPIs and long-term growth progress.
The sustainability KPI & growth evaluation report reviews environmental, social, and economic KPIs to assess impact and guide future growth strategies.
- Demonstrates sustainability performance
- Informs continuous improvement
- Strengthens stakeholder trust and transparency.
Deliverable # 174
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Quality Review of Evaluative Deliverables
An independent quality review of evaluation deliverables to ensure adherence to standards.
The quality review of evaluative deliverables provides technical support for evaluation planning, inception, and reporting. Includes systematic review of terms of reference, inception reports, and draft evaluation deliverables to ensure compliance with methodological standards.
- Ensures methodological rigour and credibility
- Strengthens accountability
- Improves evaluation quality.
Deliverable # 191
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Meta Evaluation Services
An independent meta-evaluation of multiple evaluations
The meta evaluation services review and synthesise findings across evaluation reports using standardised criteria. Identifies patterns, strengths, and areas for improvement in evaluative practice
- Improves learning from evaluations
- Promotes accountability and transparency
- Informs capacity-building efforts.
Deliverable # 192
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Evaluation Data Collection & Analysis
A gathering and interpreting data to inform evidence-based decision-making.
The evaluation data collection & analysis employs surveys, interviews, focus groups, and secondary data analysis; ensures ethical standards and data quality throughout the process.
- Generates actionable insights
- strengthens credibility of findings
- Supports adaptive management.
Deliverable # 194
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Thematic Evaluation
An in-depth analysis of cross-cutting themes across programs
The thematic evaluation explores issues like gender equality, equity, resilience, or innovation across multiple interventions; uses comparative and synthesis approaches.
- Deepens understanding of systemic issues
- Informs policy and advocacy
- Enhances strategic coherence.
Deliverable # 195
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Training & Support Deliverables
We provide education and assistance to employees or stakeholders, enhancing their skills, knowledge, and capabilities to effectively perform their roles and adapt to new processes or systems.
Green infrastructure training session
A session to build staff capabilities in managing and maintaining sustainable data centre operations with Tier-certified standards.
The green infrastructure training session equips staff with the knowledge and best practices required to operate and maintain green data centres effectively.
- Enhances operational expertise
- Promotes adoption of sustainable practices
- Supports long-term performance and regulatory compliance.
Deliverable # 69
Focus: Green Data Centre Design
Green Data Centre Design:
This involves the planning, architecture, and development of eco-efficient greenfield and brownfield data centres. The process includes site selection, infrastructure modelling, and the integration of sustainable design principles to meet performance, environmental, and compliance objectives.
Service:
Green Data Centres Management
Operational continuity planning support
Support and training to strengthen business and IT continuity, disaster recovery, and incident response readiness.
The operational continuity planning support helps organisations prepare and train for business continuity, disaster recovery, and critical infrastructure incident response.
- Improves organisational resilience
- Minimises downtime during disruptions
- Enhances preparedness to meet MTTR targets for critical infrastructure incidents.
Deliverable # 70
Focus: AI & Resilient Infrastructure
AI & Resilient Infrastructure:
This involves designing infrastructure that supports artificial intelligence (AI) workloads and ensures resilience against natural disasters. The approach includes developing AI-ready architectures, disaster recovery capabilities, and redundancy mechanisms to maintain operational continuity in line with data centre resilience standards.
Service:
Green Data Centres Management
Inclusive leadership development programme
Executive training on authenticity, empathy, ethics, and resilience.
The inclusive leadership development programme builds core leadership capabilities through training on empathy, authenticity, ethical influence, and resilience.
- Strengthens inclusive leadership
- Builds trust and empathy
- Enhances ethical decision-making
- Supports resilient transformation.
Deliverable # 83
Focus: Training and Support Programs
Training and Support Programs:
This involves comprehensive materials and interactive sessions to educate employees on new processes, systems, and practices. These programs enhance employee skills, build knowledge, and support organizational capability development.
Service:
Human-Centred Change Leadership Services
Empowerment & engagement skills sessions
Micro-learnings and coaching on feedback, empowerment, and resistance.
The empowerment & engagement skills sessions deliver focused micro-learnings and coaching to improve feedback, empowerment, and resistance navigation skills.
- Boosts team engagement
- Enhances communication and feedback
- Builds confidence to manage resistance
- Strengthens leadership presence.
Deliverable # 84
Focus: Training and Support Programs
Training and Support Programs:
This involves comprehensive materials and interactive sessions to educate employees on new processes, systems, and practices. These programs enhance employee skills, build knowledge, and support organizational capability development.
Service:
Human-Centred Change Leadership Services
Peer-learning circles & mentorship setup
Support to launch peer communities and mentorship for change leadership.
The peer-learning circles & mentorship setup supports the creation of internal communities and mentoring schemes to scale leadership and drive change.
- Fosters peer collaboration
- Develops internal change agents
- Scales leadership capacity
- Enhances knowledge sharing and engagement.
Deliverable # 85
Focus: Training and Support Programs
Training and Support Programs:
This involves comprehensive materials and interactive sessions to educate employees on new processes, systems, and practices. These programs enhance employee skills, build knowledge, and support organizational capability development.
Service:
Human-Centred Change Leadership Services
Role-Based ERP Sustainability Training Modules
Targeted training modules on sustainable ERP practices by role.
The Role-Based ERP Sustainability Training Modules provide tailored learning paths that equip users with ESG-aligned practices based on their ERP roles.
- Builds ESG capability by role
- Enhances user engagement
- Promotes responsible ERP usage
- Supports sustainable operations across functions.
Deliverable # 101
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Train-the-Trainer Toolkit for ERP CoE
Toolkit to empower ERP CoE trainers with sustainability content.
The Train-the-Trainer Toolkit for ERP CoE equips internal coaches with content, methods, and materials to embed sustainability across ERP training programs.
- Builds internal training capacity
- Standardises ESG-aligned practices
- Enables knowledge transfer
- Supports scalable ERP adoption.
Deliverable # 102
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Hypercare Coaching Sessions
Post-go-live coaching to support ERP adoption and sustainability.
The Hypercare Coaching Sessions offer targeted, post-implementation support to help users navigate new ERP workflows and apply ESG-aligned practices effectively.
- Accelerates ERP adoption
- Builds user confidence
- Reinforces sustainable practices
- Reduces early-stage disruptions.
Deliverable # 103
Focus: Sustainable ERP Enablement
Sustainable ERP Enablement:
This includes agile implementation and inclusive capacity-building to ensure ERP transformations are efficient and sustainable. It covers green configuration, ESG monitoring, targeted training, and lifecycle strategies for lasting impact.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Agile Role Bootcamp Accelerator
Intensive instructor‑led 2‑day bootcamps that fast‑track core competencies for Scrum Masters, Product Owners and Agile Team members.
A blended, simulation‑rich training delivered on‑site or virtual. Participants practise real sprint events, use ready‑made templates, and leave with a certification‑exam checklist plus 30‑day post‑bootcamp support.
- Builds consistent role understanding
- Accelerates time‑to‑autonomy
- Boosts team throughput & quality
- Provides reusable playbooks
- Increases certification pass‑rate.
Deliverable # 126
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Role Academy E‑Learning Track
Self‑paced digital learning paths mapped to each Agile role, hosted on the BAS4ICT LMS.
Micro‑learning videos, quizzes, and downloadable job aids organised in tracks (Scrum Master, Product Owner, RTE, Portfolio Manager). Progress dashboards allow managers to track completion and competency growth.
- Scales training across geographies
- Supports just‑in‑time learning
- Lowers travel & classroom costs
- Enables progress transparency
- Reinforces continuous capability building.
Deliverable # 127
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Flow Metrics Coaching Programme
Targeted coaching that helps teams and leaders select, visualise and act on flow, OKR and DORA metrics.
A 12‑week engagement pairing a metrics coach with squads & executives: baseline definition, dashboard configuration, data‑driven retrospectives, and a metrics playbook with automated reports.
- Drives data‑informed decisions
- Increases transparency & trust
- Accelerates value delivery
- Aligns metrics to business outcomes
- Sustains continuous improvement culture.
Deliverable # 128
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
Agile Champion Mentoring & Shadowing
On‑the‑job mentoring for internal change champions to develop deep coaching skills and sustain the transformation.
Senior coach shadows ceremonies, workshops and stakeholder sessions, provides feedback loops, and co‑creates a personal growth plan mapped to SPC/ICP‑CAT competencies.
- Builds internal coaching capacity
- Reduces reliance on externals
- Strengthens culture adoption
- Accelerates leadership pipeline
- Ensures long‑term sustainability of the model.
Deliverable # 129
Focus: Agile Performance & Sustainable Evolution
Agile Performance & Sustainable Evolution:
This involves embedding performance tracking, adaptive governance, and sustainability into the operating model. It includes KPI monitoring, compliance alignment, and strategies for long-term agility and impact
Service:
Agile Operating Model Transformation Services
AI Tool Enablement & Configuration Training
Practical training to equip staff with skills for configuring and using AI automation and conversational tools.
Delivers hands-on sessions on AI platform setup, configuration of workflows, and responsible use of conversational AI.
- Builds internal technical capability
- Reduces reliance on externals
- Increases adoption confidence
- Enhances responsible tool usage
- Accelerates implementation.
Deliverable # 149
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Human-in-the-Loop Operations Training
Training program that equips teams to effectively manage human oversight in AI-driven processes.
Provides practical guidance on human-AI collaboration, escalation protocols, and responsible intervention practices.
- Strengthens accountability
- Ensures ethical oversight
- Reduces automation risks
- Builds user confidence
- Embeds sustainable adoption practices.
Deliverable # 150
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Capability Building Program for AI Governance & Adoption
Structured program to strengthen internal skills for responsible AI governance and sustainable adoption.
Delivers targeted training, role-based exercises, and governance toolkits to build organisational capability in AI oversight and adoption practices.
- Embeds internal expertise
- Reduces dependence on external consultants
- Improves governance maturity
- Supports sustainable adoption
- Enhances regulatory readiness.
Deliverable # 151
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Ongoing Support & Knowledge Transfer Clinics
Continuous support and clinics to ensure responsible AI adoption knowledge is retained and evolved.
Provides structured clinics, expert Q&A, and documented handovers to transfer knowledge and sustain adoption practices over time.
- Ensures long-term self-sufficiency
- Retains institutional knowledge
- Strengthens adoption continuity
- Reduces risks of knowledge loss
- Increases workforce confidence.
Deliverable # 152
Focus: Sustainable Adoption & Human-Centred Impact
Sustainable Adoption & Human-Centred Impact:
This involves deploying pilots, scaling responsibly, and embedding practices that ensure long-term, human-centred adoption of automation and conversational AI. It includes human-in-the-loop activation, capability building, performance monitoring, adaptive governance, and workforce sustainability roadmaps to secure measurable impact and trust.
Service:
Responsible Intelligent Automation & Conversational AI Services
Market Readiness Training Programme
A training programme to build awareness and skills for market readiness.
The market readiness training programme equips teams with knowledge and tools to assess innovation maturity, stakeholder contexts, and regulatory expectations.
- Builds foundational awareness
- Strengthens readiness skills
- Supports alignment with innovation objectives.
Deliverable # 175
Focus: Innovation & Market Readiness
Innovation & Market Readiness:
This involves assessing innovation capacity, market positioning, and regulatory expectations to establish a foundation for competitiveness and sustainable growth. It includes readiness diagnostics, ecosystem and stakeholder mapping, and strategic workshops. These workshops are designed to actively involve leadership in aligning on innovation priorities and impact objectives, making them integral to the process.
Service:
Innovation & Market Operations for Impact Services
Innovation & Tender Competitiveness Training Modules
Targeted modules to enhance innovation design and tender competitiveness.
The innovation & tender competitiveness training modules develop skills in building business cases, designing frameworks, and preparing for market tenders.
- Improves competitiveness
- Builds innovation design capacity
- Enhances confidence in tender participation.
Deliverable # 176
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Operational Enablement & Turnaround Support Package
A support package for building capabilities in operational enablement and turnaround.
The operational enablement & turnaround support package provides structured training, tools, and coaching for implementing pilots and operational adjustments.
- Strengthens implementation capacity
- Supports operational resilience
- Ensures effective scaling and turnaround execution.
Deliverable # 177
Focus: Operational Enablement & Turnaround
Operational Enablement & Turnaround:
This involves translating strategy into action through pilots, operational adjustments, and capacity building. It includes pilot execution and scaling, operational turnaround interventions, and team enablement. This focus on team enablement ensures that every member feels valued and integral to strengthening market operations, resilience, and adaptive capabilities.
Service:
Innovation & Market Operations for Impact Services
Governance & Sustainability Capacity-Building Programme
A programme to develop governance and sustainability management skills.
The governance & sustainability capacity-building programme trains teams to monitor KPIs, manage risks, and embed sustainable governance practices.
- Enhances governance skills
- Promotes sustainable practices
- Secures long-term innovation and operational resilience.
Deliverable # 178
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Evaluation Capacity Building & Strategic Learning
A training, mentoring, and learning facilitation to strengthen evaluation competencies and programme effectiveness.
The evaluation capacity building & strategic learning includes after-action reviews, learning events, and synthesis of findings across evaluations; promotes reflection and knowledge sharing.
- Strengthens organisational memory
- Informs strategic decisions
- Enhances collaboration.
Deliverable # 196
Focus: Operational Enablement & Turnaround
Operational Enablement & Turnaround:
This involves translating strategy into action through pilots, operational adjustments, and capacity building. It includes pilot execution and scaling, operational turnaround interventions, and team enablement. This focus on team enablement ensures that every member feels valued and integral to strengthening market operations, resilience, and adaptive capabilities.
Service:
Innovation & Market Operations for Impact Services
Design & Development Deliverables
We create plans, structures, and systems that support business goals, including developing new products, services, or processes that enhance efficiency and effectiveness.
Energy-efficient data centers
Plans and initiatives for creating energy-efficient data centers.
Plans and initiatives for creating energy-efficient data centers include design principles, technology selection, and operational practices to reduce energy consumption and costs.
- Reduces energy consumption and costs
- Enhances sustainability efforts.
Deliverable # 51
Focus: Sustainable Infrastructure
Sustainable Infrastructure:
This involves plans and initiatives for creating energy-efficient data centers and integrating renewable energy sources. The process includes design principles, technology selection, and operational practices to reduce energy consumption and costs.
Service:
Sustainable ICT Management
Eco-friendly software development practices
Sustainable practices for developing eco-friendly software.
These practices encompass methodologies for sustainable software development, including green coding practices, energy-efficient algorithms, and reduced resource consumption. Specific activities include code optimization, sustainable development tools, and regular sustainability audits.
- Minimises environmental impact
- Promotes long-term sustainability in software development
- Enhances software performance and efficiency.
Deliverable # 55
Focus: Green Software Development
Green Software Development:
This involves sustainable practices for developing eco-friendly software. The approach includes green coding techniques, energy-efficient algorithms, and reduced resource consumption to promote long-term sustainability and enhance software performance.
Service:
Sustainable ICT Management
AI-ready infrastructure design
An infrastructure blueprint designed to support AI workloads, high-performance computing, and future scalability.
The AI-ready infrastructure design provides architectural blueprints optimised for artificial intelligence workloads, high-performance computing (HPC), and scalable digital infrastructure.
- Enables advanced data processing capabilities
- Supports future scalability
- Optimises performance for AI-driven operations.
Deliverable # 62
Focus: AI & Resilient Infrastructure
AI & Resilient Infrastructure:
This involves designing infrastructure that supports artificial intelligence (AI) workloads and ensures resilience against natural disasters. The approach includes developing AI-ready architectures, disaster recovery capabilities, and redundancy mechanisms to maintain operational continuity in line with data centre resilience standards.
Service:
Green Data Centres Management
Disaster-resilient infrastructure model
A design model specifying infrastructure capable of withstanding natural disasters and ensuring operational continuity.
The disaster-resilient infrastructure model defines specifications for facilities capable of withstanding natural disasters through redundancy, risk mitigation, and recovery mechanisms.
- Enhances infrastructure durability
- Minimises service disruption risks
- Strengthens business continuity and recovery readiness.
Deliverable # 63
Focus: AI & Resilient Infrastructure
AI & Resilient Infrastructure:
This involves designing infrastructure that supports artificial intelligence (AI) workloads and ensures resilience against natural disasters. The approach includes developing AI-ready architectures, disaster recovery capabilities, and redundancy mechanisms to maintain operational continuity in line with data centre resilience standards.
Service:
Green Data Centres Management
Leadership capability framework
Behavioural framework aligned with values and strategic leadership roles.
The leadership capability framework defines the expected behaviours, skills, and role-model standards aligned with strategic leadership values.
- Clarifies leadership expectations
- Aligns culture and strategy
- Supports consistent role modelling
- Enhances talent development.
Deliverable # 86
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Leadership sustainability roadmap
Plan to embed inclusive leadership and sustain people-centred change.
The leadership sustainability roadmap provides a structured plan to institutionalize inclusive leadership and sustain human-centred change over time.
- Ensures long-term impact
- Embeds leadership practices into culture
- Supports continuity of inclusive transformation
- Builds organizational resilience.
Deliverable # 87
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Human-centred governance model
Governance framework that integrates human impact in all decisions.
The human-centred governance model defines a decision-making framework that embeds human impact into governance, escalation, and transformation practices.
- Strengthens ethical decision-making
- Aligns governance with values and people impact
- Enhances accountability and transparency
- Supports sustainable change.
Deliverable # 88
Focus: Change Impact Analysis
Change Impact Analysis:
This involves assessments to evaluate the potential effects of proposed changes on various aspects of the organization. These analyses help understand the implications on processes, systems, and people, supporting informed change management.
Service:
Human-Centred Change Leadership Services
Hybrid Circular ERP Architecture Design Package
Design package for ERP architectures with circular, hybrid principles.
The Hybrid Circular ERP Architecture Design Package defines scalable, low-impact ERP setups integrating cloud, on-prem, and edge components using circular principles.
- Enables scalable hybrid ERP systems
- Minimises infrastructure waste
- Supports ESG-aligned architecture
- Improves system resilience and efficiency.
Deliverable # 104
Focus: Circular Systems Architecture & Data Stewardship
Circular Systems Architecture & Data Stewardship:
This involves designing ERP systems using circular principles and responsible data practices. It includes blueprinting hybrid architectures, applying sustainability overlays to master data, and ensuring compliant, secure data flows across regions, supported by expert consulting and architectural guidance.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Master-Data Governance Model with ESG Overlays
Model for governing ERP master data with integrated ESG dimensions.
The Master-Data Governance Model with ESG Overlays defines structures, roles, and controls for managing ERP data with sustainability and compliance considerations.
- Improves data integrity and traceability
- Aligns data with ESG metrics
- Supports auditability and compliance
- Enables responsible data stewardship.
Deliverable # 105
Focus: Circular Systems Architecture & Data Stewardship
Circular Systems Architecture & Data Stewardship:
This involves designing ERP systems using circular principles and responsible data practices. It includes blueprinting hybrid architectures, applying sustainability overlays to master data, and ensuring compliant, secure data flows across regions, supported by expert consulting and architectural guidance.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Sustainability-Embedded Reporting & Analytics Prototype
Prototype for reporting ESG metrics within ERP analytics tools.
The Sustainability-Embedded Reporting & Analytics Prototype integrates ESG indicators into ERP dashboards, enabling real-time tracking, analysis, and insights.
- Enables ESG performance visibility
- Enhances reporting accuracy
- Supports data-driven sustainability decisions
- Aligns analytics with regulatory needs.
Deliverable # 106
Focus: Circular Systems Architecture & Data Stewardship
Circular Systems Architecture & Data Stewardship:
This involves designing ERP systems using circular principles and responsible data practices. It includes blueprinting hybrid architectures, applying sustainability overlays to master data, and ensuring compliant, secure data flows across regions, supported by expert consulting and architectural guidance.
Service:
Sustainable ERP & Enterprise Systems Transformation Services
Conversational AI Experience Design Artefacts
Tangible design artefacts capturing conversational AI flows, user journeys, and interaction models.
Produces prototypes, conversation maps, and interaction blueprints for chatbots, voice assistants, and RAG systems.
- Provides clarity on user experience
- Accelerates development and testing
- Embeds compliance and trust principles
- Reduces design errors
- Enhances adoption.
Deliverable # 153
Focus: Conversational AI Experience & Workflow Design
Conversational AI Experience & Workflow Design:
This involves defining the future automation and conversational AI landscape tailored to organisational context and impact ambitions. It includes responsible automation and AI blueprints, conversational experience and workflow design (chatbots, voice assistants, RAG retrieval), and governance frameworks to ensure accountability, explainability, and compliance.
Service:
Responsible Intelligent Automation & Conversational AI Services
Intelligent Workflow Automation Design Packages
Structured design packages for intelligent workflows embedding automation and AI.
Provides workflow blueprints, decision rules, and automation logic mapped to business objectives and compliance requirements.
- Streamlines automation design
- Ensures alignment with strategy
- Reduces operational inefficiencies
- Embeds compliance upfront
- Accelerates implementation readiness.
Deliverable # 154
Focus: Conversational AI Experience & Workflow Design
Conversational AI Experience & Workflow Design:
This involves defining the future automation and conversational AI landscape tailored to organisational context and impact ambitions. It includes responsible automation and AI blueprints, conversational experience and workflow design (chatbots, voice assistants, RAG retrieval), and governance frameworks to ensure accountability, explainability, and compliance.
Service:
Responsible Intelligent Automation & Conversational AI Services
Integration Design for Corporate Systems
Integration design blueprints connecting conversational AI and automation with core systems.
Maps data flows, APIs, and system touchpoints to ensure seamless interoperability, scalability, and compliance.
- Ensures system interoperability
- Reduces integration risks
- Improves data consistency
- Supports scalability
- Aligns automation with enterprise architecture.
Deliverable # 155
Focus: Conversational AI Experience & Workflow Design
Conversational AI Experience & Workflow Design:
This involves defining the future automation and conversational AI landscape tailored to organisational context and impact ambitions. It includes responsible automation and AI blueprints, conversational experience and workflow design (chatbots, voice assistants, RAG retrieval), and governance frameworks to ensure accountability, explainability, and compliance.
Service:
Responsible Intelligent Automation & Conversational AI Services
AI Blueprint & Architecture Models
Comprehensive AI blueprints and architecture models defining scalable automation design.
Outlines reference models, system architecture, and governance layers to guide responsible AI implementation.
- Provides clear implementation roadmap
- Reduces architectural risks
- Embeds governance and compliance
- Supports scalability
- Aligns design with strategy.
Deliverable # 156
Focus: Conversational AI Experience & Workflow Design
Conversational AI Experience & Workflow Design:
This involves defining the future automation and conversational AI landscape tailored to organisational context and impact ambitions. It includes responsible automation and AI blueprints, conversational experience and workflow design (chatbots, voice assistants, RAG retrieval), and governance frameworks to ensure accountability, explainability, and compliance.
Service:
Responsible Intelligent Automation & Conversational AI Services
Innovation Framework & Roadmap Design
A structured framework and roadmap to guide innovation strategies.
The innovation framework & roadmap design outlines pathways, milestones, and methodologies to co-develop sustainable and competitive innovation strategies.
- Provides clear innovation direction
- Aligns stakeholders
- Supports scalable and sustainable strategy execution.
Deliverable # 179
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Impact-Driven Business Case Development
A structured process to develop business cases with measurable impact.
The impact-driven business case development delivers investment-ready cases integrating competitiveness, sustainability, and measurable outcomes for decision-makers.
- Strengthens funding potential
- Aligns with impact goals
- Enhances decision-making confidence.
Deliverable # 180
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Market Entry & Competitiveness Model Design
A tailored model to strengthen market entry and competitiveness.
The market entry & competitiveness model design defines strategies and models that position organisations effectively in tenders, partnerships, and new segments.
- Improves tender readiness
- Strengthens competitive edge
- Expands market opportunities.
Deliverable # 181
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Adaptive Governance & Sustainability Model Development
A governance and sustainability model tailored for adaptability and resilience.
The adaptive governance & sustainability model development creates structures and practices for monitoring, compliance, and sustainable long-term innovation.
- Builds adaptive governance capacity
- Embeds sustainability
- Secures resilience and trust.
Deliverable # 182
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Strategic Playbooks and Investor Pitch Decks
A development of strategic playbooks and investor-ready pitch decks.
The strategic playbooks and investor pitch decks provide tailored guides and presentations that support innovation actors in navigating growth, partnerships, and fundraising.
- Clarifies strategic direction
- Enhances investor engagement
- Strengthens organizational positioning.
Deliverable # 189
Focus: Impact-Driven Strategy & Business Cases
Impact-Driven Strategy & Business Cases:
This involves co-developing innovation frameworks, roadmaps, and market entry models tailored to complex multi-stakeholder environments. It includes the meticulous design of impact-driven business cases, tender competitiveness frameworks, and strategies that integrate sustainability, resilience, and measurable outcomes.
Service:
Innovation & Market Operations for Impact Services
Evaluation Framework Design
A development of evaluation frameworks and methodologies tailored to specific program needs.
The evaluation framework design includes theory of change development, logic models, and selection of appropriate qualitative, quantitative, or mixed methods for robust evaluation design.
- Improves evaluation relevance and rigor
- Ensures alignment with strategic goals
- Enhances stakeholder engagement.
Deliverable # 193
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
Innovation Governance Body Creation
A design and facilitation of governance structures for innovation initiatives.
The innovation governance body creation covers governance framework design, board member engagement, and facilitation to ensure alignment, accountability, and oversight. Supports creation of inclusive and effective governance bodies tailored to innovation ecosystems.
- Strengthens decision-making and oversight
- Enhances stakeholder alignment and participation
- Builds legitimacy and continuity for innovation initiatives.
Deliverable # 198
Focus: Governance, Monitoring & Sustainable Growth
Governance, Monitoring & Sustainable Growth:
This involves securing long-term innovation adoption, competitiveness, and trust through governance and monitoring. It includes performance and impact tracking, adaptive governance models, risk management, and sustainability roadmaps to ensure inclusive, resilient market growth.
Service:
Innovation & Market Operations for Impact Services
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